Terms and Conditions

Section 1 — Scope

These Terms and Conditions (hereinafter "Terms") apply to all contracts concluded between Muster GmbH (hereinafter "Provider") and the customer (hereinafter "User") via the website sofortpdf.com.

These Terms apply exclusively. Deviating terms of the User will not be accepted unless the Provider expressly agrees to them in writing.

Section 2 — Subject Matter

The Provider offers online tools for editing PDF documents via the website sofortpdf.com (e.g., merging, compressing, converting, editing, signing). Access to these tools is provided through a paid subscription.

Section 3 — Conclusion of Contract

The contract is concluded upon the User's registration on the website and the purchase of a subscription. By registering, the User accepts these Terms.

The Provider will confirm receipt of the order without delay by email. This confirmation constitutes acceptance of the contractual offer.

Section 4 — Prices and Payment

All stated prices include the applicable statutory value-added tax. Payment is processed via the payment service provider Stripe. The User authorizes the Provider to collect the agreed amounts according to the selected billing period (monthly or annually).

In the event of payment default, the Provider is entitled to temporarily suspend access to the services.

Section 5 — Right of Withdrawal

Consumers have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.

Section 6 — Term and Cancellation

The subscription automatically renews for the selected billing period unless it is canceled before the end of the current term. Cancellation can be made at any time via the user dashboard or by email.

Section 7 — Availability and Warranty

The Provider strives to ensure uninterrupted availability of the services. 100% availability cannot be technically guaranteed. Maintenance work will be announced in advance when possible.

Section 8 — Liability

The Provider is fully liable for intent and gross negligence. In cases of slight negligence, the Provider is only liable for breaches of material contractual obligations (cardinal obligations) and limited to foreseeable, contract-typical damages.

The above limitations of liability do not apply to damages resulting from injury to life, body, or health.

Section 9 — Data Protection

Information on the processing of personal data can be found in our Privacy Policy.

Section 10 — Final Provisions

The law of the Federal Republic of Germany shall apply. The place of jurisdiction is, to the extent permitted by law, the registered office of the Provider.

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall not be affected.